Created: Jun 20, 2024 05:50 PM
Auto Options managing director Glen Smith (File {photograph})
Automotive dealership Auto Options has been not directly hit by a major cyber incident abroad.
In a letter to clients, Auto Options revealed: “CDK International, a significant supplier of software program companies for automotive dealerships, has skilled a major cyber incident leading to system outages.”
The outage disrupted CDK International’s operations and affected quite a few dealerships globally, together with Auto Options’ customer support system.
“CDK International has confirmed that they’re actively working to resolve this concern and restore regular service as rapidly as potential,” Auto Options mentioned.
Nevertheless, Auto Options remained operational.
“We perceive the inconvenience this may occasionally have brought on, and our devoted group is doing every part potential to proceed offering you with the high-quality service you anticipate from us,” Auto Options mentioned. “Whereas some processes could also be slower than normal, we’re dedicated to minimising any inconvenience this example might trigger.”
The hack on CDK International started on Tuesday night, disrupting the 15,000 automotive dealerships it serves offline. CDK has been working outdoors experience to revive its methods.
A few of its methods, together with its core dealership administration system and its digital retailing options, have been again on-line yesterday afternoon.
In February 2019, CDK International revealed an article on their web site stating: “Sellers have to assume they’re being focused by superior attackers and should take a proactive method to safety.”
Illinois-based CDK acknowledged that it made cybersecurity a prime precedence by offering a whole safety answer for dealerships.
“Our answer contains log administration, community monitoring and evaluation, and menace remediation,” CDK wrote. “CDK supplies the monitoring and diligence dealerships want for compliance, actual safety and peace of thoughts.”